The Commission will be closed on the Christmas Day, Boxing Day, New Year’s Day public holidays, and will have adjusted hours on Thursday 18 December, Wednesday 24 December, and Wednesday 31 December.
You can contact the Commission via email on contact@ccyp.vic.gov.au or 1300 78 29 78, with our phone line operating during the following times:
| Thursday 18 December | 9.30am – 11.30am |
| Wednesday 24 December | 9.30am – 11.30am and 2.00pm – 3.00pm |
| Thursday 25 December | Closed |
| Friday 26 December | Closed |
| Wednesday 31 December | 9.30am – 11.30am and 2.00pm – 4.00pm |
| Thursday 1 January | Closed |
| Friday 2 January | 9.30am – 11.30am and 2.00pm – 4.00pm |
If you are a child or young person and need support, contact:
- Kids Helpline - 1800 55 1800 or https://kidshelpline.com.au/
- Headspace - https://headspace.org.au/
Notify the Commission of a reportable allegation.
If you or someone else is in danger call police on Triple Zero (000).
For non-urgent police matters, call 131 444, or go to your local police station.
To report concerns about the immediate safety of a child within their family, contact Child Protection. During business hours, contact the Child Protection intake appropriate to your location:
- North Division: 1300 598 521
- South Division: 1300 555 526
- East Division: 1300 360 452
- West Division: 1300 360 462
If you are not sure which Division to contact, check the Child protection contacts page for details on the LGAs covered by each Division.
For assistance after hours, contact After Hours Child Protection Emergency Service on 13 12 78.
If you need support, contact:
- Beyondblue - 1300 224 636 or www.beyondblue.org.au
- 1800RESPECT - 1800 737 732 or www.1800respect.org.au
- MensLine Australia - 1300 789 978 or www.mensline.org.au
- Lifeline - 13 11 14 or www.lifeline.org.au
- Suicide Call Back Service - 1300 659 467 or www.suicidecallbackservice.org.au